TY - JOUR
T1 - Finding Order in Chaos
T2 - A Review of Hospital Ratings
AU - Hwang, Wenke
AU - Derk, Jordan
AU - LaClair, Michelle
AU - Paz, Harold
N1 - Publisher Copyright:
© 2014, © The Author(s) 2014.
Copyright:
Copyright 2016 Elsevier B.V., All rights reserved.
PY - 2016/3/1
Y1 - 2016/3/1
N2 - Publicly reported hospital performance data have become widely available to health care consumers in recent years. In response to a growing demand for more readily available health care information, various organizations have begun assessing hospital performance. These performance reporting systems have tremendous potential to aid patients, families, and primary care providers in their clinical decision making. This study takes a systematic approach to review the main features of 9 existing hospital rating systems, each of which is described using 9 areas of evaluation. The hospital rating systems included in this study vary widely in scope, methodology, transparency, and presentation of their results. Their results often present conflicting conclusions regarding the performance of the same hospital. This review of hospital rating systems demonstrates how public reporting may add confusion to patients’ health care decision making.
AB - Publicly reported hospital performance data have become widely available to health care consumers in recent years. In response to a growing demand for more readily available health care information, various organizations have begun assessing hospital performance. These performance reporting systems have tremendous potential to aid patients, families, and primary care providers in their clinical decision making. This study takes a systematic approach to review the main features of 9 existing hospital rating systems, each of which is described using 9 areas of evaluation. The hospital rating systems included in this study vary widely in scope, methodology, transparency, and presentation of their results. Their results often present conflicting conclusions regarding the performance of the same hospital. This review of hospital rating systems demonstrates how public reporting may add confusion to patients’ health care decision making.
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U2 - 10.1177/1062860614558085
DO - 10.1177/1062860614558085
M3 - Review article
C2 - 25381001
AN - SCOPUS:84960090301
SN - 1062-8606
VL - 31
SP - 147
EP - 155
JO - American Journal of Medical Quality
JF - American Journal of Medical Quality
IS - 2
ER -