TY - JOUR
T1 - Firm-level capabilities towards big data value creation
AU - Brinch, Morten
AU - Gunasekaran, Angappa
AU - Fosso Wamba, Samuel
N1 - Funding Information:
This research is funded by Innovation Fund Denmark .
Publisher Copyright:
© 2020 Elsevier Inc.
PY - 2021/7
Y1 - 2021/7
N2 - Big data has played an increasingly important role in using data to improve business value. In response to several big data challenges, the purpose of this study is to identify firm-level capabilities required to create value from big data. The adjacent theories of business process management and IT business value underpinned the study, together with an in-depth case study that led to the identification of twenty-four types of capabilities related to IT, process, performance, human, strategic, and organizational practices. The findings confirmed the application of practices and capabilities of adjacent theories, as well as certain practices and attributes that were both changed and reinforced at the intersection of big data. As an outstanding additional support to the extant big data studies, this work empirically confirms and portrays hitherto unexplored capabilities of big data and set their roles, thus providing a holistic overview of firm-level capabilities that are required for big data value creation.
AB - Big data has played an increasingly important role in using data to improve business value. In response to several big data challenges, the purpose of this study is to identify firm-level capabilities required to create value from big data. The adjacent theories of business process management and IT business value underpinned the study, together with an in-depth case study that led to the identification of twenty-four types of capabilities related to IT, process, performance, human, strategic, and organizational practices. The findings confirmed the application of practices and capabilities of adjacent theories, as well as certain practices and attributes that were both changed and reinforced at the intersection of big data. As an outstanding additional support to the extant big data studies, this work empirically confirms and portrays hitherto unexplored capabilities of big data and set their roles, thus providing a holistic overview of firm-level capabilities that are required for big data value creation.
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U2 - 10.1016/j.jbusres.2020.07.036
DO - 10.1016/j.jbusres.2020.07.036
M3 - Article
AN - SCOPUS:85089256559
SN - 0148-2963
VL - 131
SP - 539
EP - 548
JO - Journal of Business Research
JF - Journal of Business Research
ER -