Gender diversity within the workforce in the microfinance industry in Africa: Economic performance and sustainability

This study examines the relationship of gender diversity within the workforce and the sustainability of economic performance within the microfinance industry in Africa as compared to the rest of the world. Measuring economic performance helps to demonstrate whether resources are effectively utilized to achieve social performance objectives. We use ROA—the most common measure of profit for financial institutions—to capture financial performance, and OpEx—the most widely used indicator of efficiency—to capture operating efficiency. We measure gender diversity within the microfinance workforce at two hierarchical levels. Our analysis of a data set of 1,389 observations in 1,053 firms suggests that gender diversity enhances economic performance, especially in Africa. We propose that policymakers and practitioners consider these results to determine how to best deploy women within the microfinance workforce to deliver sustainable economic performance.