Ghost in the machine: On organizational theory in the age of machine learning

  • Keith Leavitt
  • , Kira Schabram
  • , Prashanth Hariharan
  • , Christopher M. Barnes

Research output: Contribution to journalReview articlepeer-review

81 Scopus citations

Abstract

With rapid advancements inmachine learning,weconsider the epistemological opportunities presented by thisnovel tool for promoting organizational theory. Ourpaperunfolds in three sections.Webeginwithanoverviewof the three formsofmachinelearning(supervised, reinforcement, and unsupervised), translating these onto our common modes of research (deductive, abductive, inductive, respectively). Next, we present frank critiques ofmachinelearningapplications for science, aswell asof the state of organizational scholarshipwrit large,highlightingcontemporarychallengesinbothdomains.Wedosotomake the case thatmachine learning and theory are not in competition but have the potential to playcomplementaryrolesinmovingourfieldbeyondsiloeddomainsandincrementaltheory. Our final sectionspeaksto thissynergy.Wepropose thatmachinelearningcanact asa tool to test and prunemidrange theory, and as a catalyst to expand the explanatory spectrumthat theory can inhabit. Specifically, we outline how machine learning can support local but perishable theory targeting pragmatic problems in the here and now, and grand theory that is sufficiently bold and generalizable across contexts and time to serve the social-functionalpurposesofinspiringandfacilitatinglong-termepistemologicalprogress across domains.

Original languageEnglish (US)
Pages (from-to)750-777
Number of pages28
JournalAcademy of Management Review
Volume46
Issue number4
DOIs
StatePublished - Oct 2021

All Science Journal Classification (ASJC) codes

  • General Business, Management and Accounting
  • Strategy and Management
  • Management of Technology and Innovation

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