Guidelines and best practices for open source transit trip planning interfaces

Lisa Jo Elliott, Marvin Valarezo, Cody Freeman, Matthew Scott, Michael Moore

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Open source mass transit trip planning applications provide real-time transit information for a local community. The application provides local users with an inexpensive and accurate way to predict when their bus will arrive at the bus stop. Researchers and instructors have used the One Bus Away application as an opportunity to form cross-disciplinary development teams similar to the ones that students will experience in professional development environments. The study shares the lessons learned, the guidelines developed, and the best practices for designing transit trip planning interfaces during two implementations. User testing revealed that online mapping applications must support both riders who are familiar with the city (i.e., resident riders), as well as riders who are only visiting (i.e., visiting riders). In both cases, riders must rapidly understand the interface icons and metaphors during significant cognitive stress, environmental stress, and anxiety about missing their bus.

Original languageEnglish (US)
Title of host publicationAdvances in Ergonomics Modeling, Usability
EditorsMarcelo Soares, Tareq Z. Ahram, Christianne Falcao
PublisherSpringer Verlag
Pages163-172
Number of pages10
ISBN (Print)9783319416847
DOIs
StatePublished - 2017
EventInternational Conference on Ergonomics Modeling, Usability and Special Populations, AHFE 2016 - Walt Disney World, United States
Duration: Jul 27 2016Jul 31 2016

Publication series

NameAdvances in Intelligent Systems and Computing
Volume486
ISSN (Print)2194-5357

Other

OtherInternational Conference on Ergonomics Modeling, Usability and Special Populations, AHFE 2016
Country/TerritoryUnited States
CityWalt Disney World
Period7/27/167/31/16

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • General Computer Science

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