TY - JOUR
T1 - Home visitor competence, burnout, support, and client engagement
AU - Gill, Sukhdeep
AU - Greenberg, Mark
AU - Moon, Catherine
AU - Margraf, Paula
N1 - Funding Information:
This study was supported by a grant from the Dorothy Rider Pool Health Care Trust (Grant #490) to the Penn State Prevention Research Center.
PY - 2007
Y1 - 2007
N2 - Home visitor characteristics, on-the-job training and support, job satisfaction, burnout, and turnover were examined over a fiveyear period. Home visitors were adequately trained, and scored high on measures of knowledge, competence, psychological functioning (indicated by measures of burnout and depression), and job satisfaction at program entry. Over time, home visitation was associated with higher emotional exhaustion and lower job satisfaction. Staff turnover was high during periods of program reorganization but had a positive impact on client engagement in that families served by more than one home visitor stayed in the programlonger. Implications for program implementation are discussed.
AB - Home visitor characteristics, on-the-job training and support, job satisfaction, burnout, and turnover were examined over a fiveyear period. Home visitors were adequately trained, and scored high on measures of knowledge, competence, psychological functioning (indicated by measures of burnout and depression), and job satisfaction at program entry. Over time, home visitation was associated with higher emotional exhaustion and lower job satisfaction. Staff turnover was high during periods of program reorganization but had a positive impact on client engagement in that families served by more than one home visitor stayed in the programlonger. Implications for program implementation are discussed.
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U2 - 10.1300/J137v15n01_02
DO - 10.1300/J137v15n01_02
M3 - Article
AN - SCOPUS:38549094070
SN - 1091-1359
VL - 15
SP - 23
EP - 44
JO - Journal of Human Behavior in the Social Environment
JF - Journal of Human Behavior in the Social Environment
IS - 1
ER -