Hotel employees’ workplace inclusion and its outcomes: Focusing on the relational aspect of work environment

This study was to investigate how inclusive leadership and coworker inclusiveness influence employees’ personal and organizational level outcomes through perceived inclusion. Moreover, it was to investigate whether such influences varied upon individual employees’ level of self-efficacy. The hypothesized relationships were tested with a sample of 508 hotel employees using an online survey. The results uncovered the significant roles of inclusive leadership and coworker inclusiveness on promoting employees’ meaning of work and intention to stay. The critical values of employees’ perceived inclusion and self-efficacy in transforming inclusion experiences on meaning of work and intention to stay were identified.