How emotional support and informational support relate to linguistic alignment

Yafei Wang; David Reitter; John Yen

doi:10.1007/978-3-319-60240-0_3

How emotional support and informational support relate to linguistic alignment

Yafei Wang
, David Reitter
, John Yen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Scopus citations

Abstract

Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

Original language	English (US)
Title of host publication	Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings
Editors	Nathaniel Osgood, Dongwon Lee, Robert Thomson, Yu-Ru Lin
Publisher	Springer Verlag
Pages	25-34
Number of pages	10
ISBN (Print)	9783319602394
DOIs	https://doi.org/10.1007/978-3-319-60240-0_3
State	Published - 2017
Event	10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017 - Washington, United States Duration: Jul 5 2017 → Jul 8 2017

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10354 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017
Country/Territory	United States
City	Washington
Period	7/5/17 → 7/8/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

All Science Journal Classification (ASJC) codes

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-319-60240-0_3

Cite this

Wang, Y., Reitter, D., & Yen, J. (2017). How emotional support and informational support relate to linguistic alignment. In N. Osgood, D. Lee, R. Thomson, & Y.-R. Lin (Eds.), Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings (pp. 25-34). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10354 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-60240-0_3

Wang, Yafei ; Reitter, David ; Yen, John. / How emotional support and informational support relate to linguistic alignment. Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. editor / Nathaniel Osgood ; Dongwon Lee ; Robert Thomson ; Yu-Ru Lin. Springer Verlag, 2017. pp. 25-34 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{9949ae89fef4432386d686d6fa5bfbb4,

title = "How emotional support and informational support relate to linguistic alignment",

abstract = "Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.",

author = "Yafei Wang and David Reitter and John Yen",

note = "Funding Information: This work was supported by a collaborative agreement with American Cancer Society, which made the data of CSN available for this Research. The authors would like to thank K. Portier, G. Greer of the American Cancer Society, current and former members of the Cancer Informatics Initiative at the Pennsylvania State University for useful discussions and comments. Publisher Copyright: {\textcopyright} Springer International Publishing AG 2017.; 10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017 ; Conference date: 05-07-2017 Through 08-07-2017",

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doi = "10.1007/978-3-319-60240-0\_3",

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Wang, Y, Reitter, D & Yen, J 2017, How emotional support and informational support relate to linguistic alignment. in N Osgood, D Lee, R Thomson & Y-R Lin (eds), Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10354 LNCS, Springer Verlag, pp. 25-34, 10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017, Washington, United States, 7/5/17. https://doi.org/10.1007/978-3-319-60240-0_3

How emotional support and informational support relate to linguistic alignment. / Wang, Yafei; Reitter, David; Yen, John.
Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. ed. / Nathaniel Osgood; Dongwon Lee; Robert Thomson; Yu-Ru Lin. Springer Verlag, 2017. p. 25-34 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10354 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - How emotional support and informational support relate to linguistic alignment

AU - Wang, Yafei

AU - Reitter, David

AU - Yen, John

N1 - Funding Information: This work was supported by a collaborative agreement with American Cancer Society, which made the data of CSN available for this Research. The authors would like to thank K. Portier, G. Greer of the American Cancer Society, current and former members of the Cancer Informatics Initiative at the Pennsylvania State University for useful discussions and comments. Publisher Copyright: © Springer International Publishing AG 2017.

PY - 2017

Y1 - 2017

N2 - Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

AB - Linguistic alignment in text-based communication means that people tend to adjust their language use to one another both in terms of word choice and sentence structure. Previous studies about linguistic alignment suggested that these two forms of adaptation are correlated with each other, and that they build up to alignment at a higher representational level, such as pragmatic alignment for support functions. Two types of social support have been identified as important for online health communities (OHCs): emotional and informational support between support seekers and support providers. Do the two lower-level alignment measures (lexical and syntactic) relate to these two types of social support in the same way or, are they different? Our hypothesis was that they are similar, due to their correlation relationship. However, we found that, based on an analysis of a 10-year online forum for cancer survivors, the lower-level alignment measures have distinct relationships to the two higher-level support functions. In this paper, we describe this finding and its implications regarding potential refinement of the Interactive Alignment Model.

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U2 - 10.1007/978-3-319-60240-0_3

DO - 10.1007/978-3-319-60240-0_3

M3 - Conference contribution

AN - SCOPUS:85022335464

SN - 9783319602394

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 25

EP - 34

BT - Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings

A2 - Osgood, Nathaniel

A2 - Lee, Dongwon

A2 - Thomson, Robert

A2 - Lin, Yu-Ru

PB - Springer Verlag

T2 - 10th International Conference on Social, Cultural, and Behavioral Modeling, SBP-BRiMS 2017

Y2 - 5 July 2017 through 8 July 2017

ER -

Wang Y, Reitter D, Yen J. How emotional support and informational support relate to linguistic alignment. In Osgood N, Lee D, Thomson R, Lin YR, editors, Social, Cultural, and Behavioral Modeling - 10th International Conference, SBP-BRiMS 2017, Proceedings. Springer Verlag. 2017. p. 25-34. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-60240-0_3

How emotional support and informational support relate to linguistic alignment

Abstract

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UN SDGs

All Science Journal Classification (ASJC) codes

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