TY - JOUR
T1 - Humanitarian inter-organisational collaboration network
T2 - Investigating the impact of network structure and information and communication technology on organisation performance
AU - Tchouakeu, Louis Marie Ngamassi
AU - Maitland, Carleen
AU - Tapia, Andrea
AU - Kvasny, Lynette
PY - 2013
Y1 - 2013
N2 - In this paper, we report on a study that empirically investigates the impact of information and communication technology (ICT) resources and network structure on performance in humanitarian organisations that respond to natural disasters. We combine two theoretical lenses, resource-based view (RBV) and social network, to analyse data collected through multiple sources including web search, surveys and semi-structured interviews among members of the GlobalSympoNet, a community of interest of organisations engaged in humanitarian information management and exchange. Our findings suggest that organisations that possess a greater variety of ICT and greater network centrality experience superior levels organisational performance. Higher levels of network density also enhance the organisational performance of these organisations.
AB - In this paper, we report on a study that empirically investigates the impact of information and communication technology (ICT) resources and network structure on performance in humanitarian organisations that respond to natural disasters. We combine two theoretical lenses, resource-based view (RBV) and social network, to analyse data collected through multiple sources including web search, surveys and semi-structured interviews among members of the GlobalSympoNet, a community of interest of organisations engaged in humanitarian information management and exchange. Our findings suggest that organisations that possess a greater variety of ICT and greater network centrality experience superior levels organisational performance. Higher levels of network density also enhance the organisational performance of these organisations.
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U2 - 10.1504/IJSTM.2013.054196
DO - 10.1504/IJSTM.2013.054196
M3 - Article
AN - SCOPUS:84878793853
SN - 1460-6720
VL - 19
SP - 19
EP - 42
JO - International Journal of Services, Technology and Management
JF - International Journal of Services, Technology and Management
IS - 1-3
ER -