TY - GEN
T1 - Impact of the use of techniques and situation awareness on pilots' procedure compliance
AU - Landry, Steven J.
AU - Jacko, Julie A.
N1 - Copyright:
Copyright 2011 Elsevier B.V., All rights reserved.
PY - 2006
Y1 - 2006
N2 - In two empirical studies using desktop flight simulators, pilots were monitored while following procedures. In both experiments, pilots demonstrated a high degree of reliance on rule-based heuristics for following procedures (techniques), rather than on the procedures themselves. This was true regardless of the resulting compliance with the procedure. Changes to the procedure and changes to the content of displayed information had no effect on the use of techniques. In addition, frequent instances of noncompliance to procedure were recorded. The most common types of noncompliance, technical failures in implementing the procedure, were found to be nearly all innocuous, while failures related to a lack of situation awareness comprised the bulk of unsafe instances of noncompliance. Also found were a number of instances of noncompliance which actually enhanced the safety of the procedure. The results have implications for the design of procedures and for automated aids for procedure following.
AB - In two empirical studies using desktop flight simulators, pilots were monitored while following procedures. In both experiments, pilots demonstrated a high degree of reliance on rule-based heuristics for following procedures (techniques), rather than on the procedures themselves. This was true regardless of the resulting compliance with the procedure. Changes to the procedure and changes to the content of displayed information had no effect on the use of techniques. In addition, frequent instances of noncompliance to procedure were recorded. The most common types of noncompliance, technical failures in implementing the procedure, were found to be nearly all innocuous, while failures related to a lack of situation awareness comprised the bulk of unsafe instances of noncompliance. Also found were a number of instances of noncompliance which actually enhanced the safety of the procedure. The results have implications for the design of procedures and for automated aids for procedure following.
UR - http://www.scopus.com/inward/record.url?scp=44449116665&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=44449116665&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:44449116665
SN - 9780945289296
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 40
EP - 44
BT - Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006
T2 - 50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006
Y2 - 16 October 2006 through 20 October 2006
ER -
