Impact of the use of techniques and situation awareness on pilots' procedure compliance

Steven J. Landry; Julie A. Jacko

Impact of the use of techniques and situation awareness on pilots' procedure compliance

Steven J. Landry
, Julie A. Jacko

Harold and Inge Marcus Department of Industrial and Manufacturing Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Scopus citations

Abstract

In two empirical studies using desktop flight simulators, pilots were monitored while following procedures. In both experiments, pilots demonstrated a high degree of reliance on rule-based heuristics for following procedures (techniques), rather than on the procedures themselves. This was true regardless of the resulting compliance with the procedure. Changes to the procedure and changes to the content of displayed information had no effect on the use of techniques. In addition, frequent instances of noncompliance to procedure were recorded. The most common types of noncompliance, technical failures in implementing the procedure, were found to be nearly all innocuous, while failures related to a lack of situation awareness comprised the bulk of unsafe instances of noncompliance. Also found were a number of instances of noncompliance which actually enhanced the safety of the procedure. The results have implications for the design of procedures and for automated aids for procedure following.

Original language	English (US)
Title of host publication	Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006
Pages	40-44
Number of pages	5
State	Published - 2006
Event	50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006 - San Francisco, CA, United States Duration: Oct 16 2006 → Oct 20 2006

Publication series

Name	Proceedings of the Human Factors and Ergonomics Society
ISSN (Print)	1071-1813

Other

Other	50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006
Country/Territory	United States
City	San Francisco, CA
Period	10/16/06 → 10/20/06

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

All Science Journal Classification (ASJC) codes

Human Factors and Ergonomics

Cite this

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title = "Impact of the use of techniques and situation awareness on pilots' procedure compliance",

abstract = "In two empirical studies using desktop flight simulators, pilots were monitored while following procedures. In both experiments, pilots demonstrated a high degree of reliance on rule-based heuristics for following procedures (techniques), rather than on the procedures themselves. This was true regardless of the resulting compliance with the procedure. Changes to the procedure and changes to the content of displayed information had no effect on the use of techniques. In addition, frequent instances of noncompliance to procedure were recorded. The most common types of noncompliance, technical failures in implementing the procedure, were found to be nearly all innocuous, while failures related to a lack of situation awareness comprised the bulk of unsafe instances of noncompliance. Also found were a number of instances of noncompliance which actually enhanced the safety of the procedure. The results have implications for the design of procedures and for automated aids for procedure following.",

author = "Landry, \{Steven J.\} and Jacko, \{Julie A.\}",

year = "2006",

language = "English (US)",

isbn = "9780945289296",

series = "Proceedings of the Human Factors and Ergonomics Society",

pages = "40--44",

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Landry, SJ & Jacko, JA 2006, Impact of the use of techniques and situation awareness on pilots' procedure compliance. in Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006. Proceedings of the Human Factors and Ergonomics Society, pp. 40-44, 50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006, San Francisco, CA, United States, 10/16/06.

Impact of the use of techniques and situation awareness on pilots' procedure compliance. / Landry, Steven J.; Jacko, Julie A.
Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006. 2006. p. 40-44 (Proceedings of the Human Factors and Ergonomics Society).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Impact of the use of techniques and situation awareness on pilots' procedure compliance

AU - Landry, Steven J.

AU - Jacko, Julie A.

PY - 2006

Y1 - 2006

N2 - In two empirical studies using desktop flight simulators, pilots were monitored while following procedures. In both experiments, pilots demonstrated a high degree of reliance on rule-based heuristics for following procedures (techniques), rather than on the procedures themselves. This was true regardless of the resulting compliance with the procedure. Changes to the procedure and changes to the content of displayed information had no effect on the use of techniques. In addition, frequent instances of noncompliance to procedure were recorded. The most common types of noncompliance, technical failures in implementing the procedure, were found to be nearly all innocuous, while failures related to a lack of situation awareness comprised the bulk of unsafe instances of noncompliance. Also found were a number of instances of noncompliance which actually enhanced the safety of the procedure. The results have implications for the design of procedures and for automated aids for procedure following.

AB - In two empirical studies using desktop flight simulators, pilots were monitored while following procedures. In both experiments, pilots demonstrated a high degree of reliance on rule-based heuristics for following procedures (techniques), rather than on the procedures themselves. This was true regardless of the resulting compliance with the procedure. Changes to the procedure and changes to the content of displayed information had no effect on the use of techniques. In addition, frequent instances of noncompliance to procedure were recorded. The most common types of noncompliance, technical failures in implementing the procedure, were found to be nearly all innocuous, while failures related to a lack of situation awareness comprised the bulk of unsafe instances of noncompliance. Also found were a number of instances of noncompliance which actually enhanced the safety of the procedure. The results have implications for the design of procedures and for automated aids for procedure following.

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M3 - Conference contribution

AN - SCOPUS:44449116665

SN - 9780945289296

T3 - Proceedings of the Human Factors and Ergonomics Society

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BT - Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006

T2 - 50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006

Y2 - 16 October 2006 through 20 October 2006

ER -

Impact of the use of techniques and situation awareness on pilots' procedure compliance

Abstract

Publication series

Other

UN SDGs

All Science Journal Classification (ASJC) codes

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Cite this