Implementation of enterprise resource planning (ERP) systems: Issues and challenges

Girish H. Subramanian, Christopher S. Hoffer

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Scopus citations


Enterprise resource planning (ERP) systems are a growing area of research in business information systems. The primary purpose of this research is to review the literature on ERP implementation and to present results of a case study on ERP implementation. An exploratory case study was conducted to study these research issues. The case study consisted of a survey and interview of 25 employees at one organization. The results provide data analysis findings from the survey and qualitative findings from the interview. Using this case study, the chapter indicates the presence of four phases in ERP implementation through the support from qualitative interviews. Using t-tests, the results confirm the presence of a positive feeling of users toward the four ERP implementation phases.

Original languageEnglish (US)
Title of host publicationIntelligent Systems for Optical Networks Design
Subtitle of host publicationAdvancing Techniques
PublisherIGI Global
Number of pages19
ISBN (Print)9781599044774
StatePublished - 2007

All Science Journal Classification (ASJC) codes

  • General Chemical Engineering


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