TY - GEN
T1 - In Machines We Trust
T2 - 7th International Conference on Information and Communication Technologies and Development, ICTD 2015
AU - Sundar, S. Shyam
AU - Sreenivasan, Akshaya
PY - 2015/5/15
Y1 - 2015/5/15
N2 - When information and communication technologies are deployed for development (ICTD), a necessary condition for success is their acceptance and adoption. Recipients should trust a given ICT and believe in its welfare potential. However, certain features of modern ICTs, such as collecting and storing user information, may serve to undermine user trust in ICTs. We examine this possibility by investigating whether technological affordances of the electronic voting machine (EVM) trigger user perceptions about the machine and affect faith in democratic institutions. A survey (N=179) of Indian voters in New Delhi on the day of general elections in 2014 reveals that interactivity and recordability are negative predictors of trust in EVMs. Interactive machines were also considered less cool and less dependable. Theoretical and design implications of the findings are discussed.
AB - When information and communication technologies are deployed for development (ICTD), a necessary condition for success is their acceptance and adoption. Recipients should trust a given ICT and believe in its welfare potential. However, certain features of modern ICTs, such as collecting and storing user information, may serve to undermine user trust in ICTs. We examine this possibility by investigating whether technological affordances of the electronic voting machine (EVM) trigger user perceptions about the machine and affect faith in democratic institutions. A survey (N=179) of Indian voters in New Delhi on the day of general elections in 2014 reveals that interactivity and recordability are negative predictors of trust in EVMs. Interactive machines were also considered less cool and less dependable. Theoretical and design implications of the findings are discussed.
UR - http://www.scopus.com/inward/record.url?scp=84955319072&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84955319072&partnerID=8YFLogxK
U2 - 10.1145/2737856.2737896
DO - 10.1145/2737856.2737896
M3 - Conference contribution
AN - SCOPUS:84955319072
T3 - ACM International Conference Proceeding Series
BT - Proceedings of the 7th International Conference on Information and Communication Technologies and Development, ICTD 2015
PB - Association for Computing Machinery
Y2 - 15 May 2015 through 18 May 2015
ER -