In Search of Coproduction: Smart Services as Reciprocal Activities

John M. Carroll; Jiawei Chen; Chien Wen Tina Yuan; Benjamin V. Hanrahan

doi:10.1109/MC.2016.194

In Search of Coproduction: Smart Services as Reciprocal Activities

John M. Carroll
, Jiawei Chen
, Chien Wen Tina Yuan
, Benjamin V. Hanrahan

Research output: Contribution to specialist publication › Article

20 Scopus citations

Abstract

Service coproductions are reciprocal activities with no sharp boundary between providers and recipients; instead, all participants collaborate to enact the service. User participation is validated by recognition instead of extrinsic economic exchange. Mobility and context awareness can be crucial for successful coproductions.

Original language	English (US)
Pages	26-32
Number of pages	7
Volume	49
No	7
Specialist publication	Computer
DOIs	https://doi.org/10.1109/MC.2016.194
State	Published - Jul 2016

All Science Journal Classification (ASJC) codes

General Computer Science

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10.1109/MC.2016.194

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title = "In Search of Coproduction: Smart Services as Reciprocal Activities",

abstract = "Service coproductions are reciprocal activities with no sharp boundary between providers and recipients; instead, all participants collaborate to enact the service. User participation is validated by recognition instead of extrinsic economic exchange. Mobility and context awareness can be crucial for successful coproductions.",

author = "Carroll, \{John M.\} and Jiawei Chen and Yuan, \{Chien Wen Tina\} and Hanrahan, \{Benjamin V.\}",

note = "Publisher Copyright: {\textcopyright} 2016 IEEE.",

year = "2016",

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doi = "10.1109/MC.2016.194",

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In Search of Coproduction: Smart Services as Reciprocal Activities

Abstract

All Science Journal Classification (ASJC) codes

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