Information and communication tools as aids to collaborative sensemaking

Sharoda A. Paul; Madhu C. Reddy; Christopher DeFlitch

doi:10.1145/1358628.1358815

Information and communication tools as aids to collaborative sensemaking

Sharoda A. Paul
, Madhu C. Reddy
, Christopher DeFlitch

Department of Emergency Medicine

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Scopus citations

Abstract

Collaborative sensemaking occurs when multiple actors engage in understanding an unfamiliar, information-rich environment. We present preliminary results from a field study of the collaborative activities of healthcare providers in an emergency department. The goal of our study was to explore the nature of collaborative sensemaking and the role various information and communication tools play in the process. We describe how paper, whiteboards, and the computerized provider order entry system support common external representations to enhance collaborative sensemaking; but at the same time gaps in collaborative sensemaking occur, leading to representation shifts.

Original language	English (US)
Title of host publication	28th Annual CHI Conference on Human Factors in Computing Systems - CHI'08 Extended Abstracts on Human Factors in Computing Systems
Pages	3105-3110
Number of pages	6
DOIs	https://doi.org/10.1145/1358628.1358815
State	Published - 2008
Event	28th Annual CHI Conference on Human Factors in Computing Systems - Florence, Italy Duration: Apr 5 2008 → Apr 10 2008

Other

Other	28th Annual CHI Conference on Human Factors in Computing Systems
Country/Territory	Italy
City	Florence
Period	4/5/08 → 4/10/08

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

All Science Journal Classification (ASJC) codes

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

Access to Document

10.1145/1358628.1358815

Cite this

@inproceedings{70365d67ef8844d4b1c35a6419292373,

title = "Information and communication tools as aids to collaborative sensemaking",

abstract = "Collaborative sensemaking occurs when multiple actors engage in understanding an unfamiliar, information-rich environment. We present preliminary results from a field study of the collaborative activities of healthcare providers in an emergency department. The goal of our study was to explore the nature of collaborative sensemaking and the role various information and communication tools play in the process. We describe how paper, whiteboards, and the computerized provider order entry system support common external representations to enhance collaborative sensemaking; but at the same time gaps in collaborative sensemaking occur, leading to representation shifts.",

author = "Paul, \{Sharoda A.\} and Reddy, \{Madhu C.\} and Christopher DeFlitch",

year = "2008",

doi = "10.1145/1358628.1358815",

language = "English (US)",

pages = "3105--3110",

booktitle = "28th Annual CHI Conference on Human Factors in Computing Systems - CHI'08 Extended Abstracts on Human Factors in Computing Systems",

note = "28th Annual CHI Conference on Human Factors in Computing Systems ; Conference date: 05-04-2008 Through 10-04-2008",

}

Paul, SA, Reddy, MC & DeFlitch, C 2008, Information and communication tools as aids to collaborative sensemaking. in 28th Annual CHI Conference on Human Factors in Computing Systems - CHI'08 Extended Abstracts on Human Factors in Computing Systems. pp. 3105-3110, 28th Annual CHI Conference on Human Factors in Computing Systems, Florence, Italy, 4/5/08. https://doi.org/10.1145/1358628.1358815

Information and communication tools as aids to collaborative sensemaking. / Paul, Sharoda A.; Reddy, Madhu C.; DeFlitch, Christopher.
28th Annual CHI Conference on Human Factors in Computing Systems - CHI'08 Extended Abstracts on Human Factors in Computing Systems. 2008. p. 3105-3110.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Information and communication tools as aids to collaborative sensemaking

AU - Paul, Sharoda A.

AU - Reddy, Madhu C.

AU - DeFlitch, Christopher

PY - 2008

Y1 - 2008

N2 - Collaborative sensemaking occurs when multiple actors engage in understanding an unfamiliar, information-rich environment. We present preliminary results from a field study of the collaborative activities of healthcare providers in an emergency department. The goal of our study was to explore the nature of collaborative sensemaking and the role various information and communication tools play in the process. We describe how paper, whiteboards, and the computerized provider order entry system support common external representations to enhance collaborative sensemaking; but at the same time gaps in collaborative sensemaking occur, leading to representation shifts.

AB - Collaborative sensemaking occurs when multiple actors engage in understanding an unfamiliar, information-rich environment. We present preliminary results from a field study of the collaborative activities of healthcare providers in an emergency department. The goal of our study was to explore the nature of collaborative sensemaking and the role various information and communication tools play in the process. We describe how paper, whiteboards, and the computerized provider order entry system support common external representations to enhance collaborative sensemaking; but at the same time gaps in collaborative sensemaking occur, leading to representation shifts.

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U2 - 10.1145/1358628.1358815

DO - 10.1145/1358628.1358815

M3 - Conference contribution

AN - SCOPUS:57049176544

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EP - 3110

BT - 28th Annual CHI Conference on Human Factors in Computing Systems - CHI'08 Extended Abstracts on Human Factors in Computing Systems

T2 - 28th Annual CHI Conference on Human Factors in Computing Systems

Y2 - 5 April 2008 through 10 April 2008

ER -

Information and communication tools as aids to collaborative sensemaking

Abstract

Other

UN SDGs

All Science Journal Classification (ASJC) codes

Access to Document

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