Interactions with the public: Bridging job design and emotional labor perspectives

Alicia A. Grandey; Jennifer A. Diamond

doi:10.1002/job.637

Interactions with the public: Bridging job design and emotional labor perspectives

Alicia A. Grandey
, Jennifer A. Diamond

Psychology

Research output: Contribution to journal › Comment/debate › peer-review

110 Scopus citations

Original language	English (US)
Pages (from-to)	338-350
Number of pages	13
Journal	Journal of Organizational Behavior
Volume	31
Issue number	2-3
DOIs	https://doi.org/10.1002/job.637
State	Published - Feb 2010

All Science Journal Classification (ASJC) codes

Applied Psychology
Sociology and Political Science
General Psychology
Organizational Behavior and Human Resource Management

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10.1002/job.637

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title = "Interactions with the public: Bridging job design and emotional labor perspectives",

author = "Grandey, \{Alicia A.\} and Diamond, \{Jennifer A.\}",

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T2 - Bridging job design and emotional labor perspectives

AU - Grandey, Alicia A.

AU - Diamond, Jennifer A.

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JF - Journal of Organizational Behavior

IS - 2-3

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Interactions with the public: Bridging job design and emotional labor perspectives

All Science Journal Classification (ASJC) codes

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