Interview etiquette and hiring outcomes

Despite the presumed importance of interview etiquette, research examining its relationship with hiring outcomes has been relatively limited. As a step toward validating its importance, two studies were conducted to assess the influence of interview etiquette on hiring outcomes relative to other predictors. In the first study, the impact of interview etiquette was demonstrated to be similar to that of interview answer quality in influencing recruiters’ perceptions of employment suitability. Moreover, a significant interaction was found, whereby interview etiquette mattered more when interview answer quality was also high. In the second study, interview etiquette was demonstrated to explain incremental variance in job offers beyond other impression management strategies (i.e., ingratiation and self-promotion) and biographical data (i.e., work experience, academic achievement, and extracurricular involvement). Overall, these findings provide evidence that interview etiquette bears a significant relationship with hiring outcomes, signaling its value beyond other credentials and impression management tactics.