Intranets and organizational learning: A research and development agenda

Julie A. Jacko; Gavriel Salvendy; François Sainfort; V. Kathlene Emery; Demosthenes Akoumianakis; Vincent G. Duffy; June Ellison; Diana Burley Gant; Zann Gill; Yong Gu Ji; Patricia M. Jones; Ben Tzion Karsh; Arthur I. Karshmer; Jonathan Lazar; Brian Peacock; Marc L. Resnick; Andrew Sears; Michael J. Smith; Constantine Stephanidis; Jürgen Ziegler

doi:10.1207/S15327590IJHC1401_3

Intranets and organizational learning: A research and development agenda

Julie A. Jacko, Gavriel Salvendy, François Sainfort, V. Kathlene Emery, Demosthenes Akoumianakis, Vincent G. Duffy, June Ellison, Diana Burley Gant, Zann Gill, Yong Gu Ji, Patricia M. Jones, Ben Tzion Karsh, Arthur I. Karshmer, Jonathan Lazar, Brian Peacock, Marc L. Resnick, Andrew Sears, Michael J. Smith, Constantine Stephanidis, Jürgen Ziegler

College of Information Sciences and Technology

Research output: Contribution to journal › Article › peer-review

17 Scopus citations

Abstract

This article presents the outcomes of a technical symposium on the topic of the use of intranets as a tool for organizational learning, which was conducted at the 9th International Conference on Human-Computer Interaction, held in New Orleans, Louisiana, August 5 through 10, 2001. The objective of the symposium was to derive, based on the collective intelligence of experts, an agenda for research and development (R&D) concerning the use of intranet for organizational learning for the short, medium, and long term. Expert knowledge of this research area was acquired and assimilated through the symposium, which was composed of technical paper presentations and a full-day "white paper" session, as well as pre- and post-symposium survey dissemination and analysis. The current state of knowledge and resulting agenda for R&D are reported, and 4 critical areas are emphasized: organizational rules, norms and structures; changes in the nature of work; knowledge manipulation; and technology issues.

Original language	English (US)
Pages (from-to)	93-130
Number of pages	38
Journal	International Journal of Human-Computer Interaction
Volume	14
Issue number	1
DOIs	https://doi.org/10.1207/S15327590IJHC1401_3
State	Published - 2002

All Science Journal Classification (ASJC) codes

Human Factors and Ergonomics
Human-Computer Interaction
Computer Science Applications

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Jacko, J. A., Salvendy, G., Sainfort, F., Emery, V. K., Akoumianakis, D., Duffy, V. G., Ellison, J., Gant, D. B., Gill, Z., Ji, Y. G., Jones, P. M., Karsh, B. T., Karshmer, A. I., Lazar, J., Peacock, B., Resnick, M. L., Sears, A., Smith, M. J., Stephanidis, C., & Ziegler, J. (2002). Intranets and organizational learning: A research and development agenda. International Journal of Human-Computer Interaction, 14(1), 93-130. https://doi.org/10.1207/S15327590IJHC1401_3

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title = "Intranets and organizational learning: A research and development agenda",

abstract = "This article presents the outcomes of a technical symposium on the topic of the use of intranets as a tool for organizational learning, which was conducted at the 9th International Conference on Human-Computer Interaction, held in New Orleans, Louisiana, August 5 through 10, 2001. The objective of the symposium was to derive, based on the collective intelligence of experts, an agenda for research and development (R&D) concerning the use of intranet for organizational learning for the short, medium, and long term. Expert knowledge of this research area was acquired and assimilated through the symposium, which was composed of technical paper presentations and a full-day {"}white paper{"} session, as well as pre- and post-symposium survey dissemination and analysis. The current state of knowledge and resulting agenda for R&D are reported, and 4 critical areas are emphasized: organizational rules, norms and structures; changes in the nature of work; knowledge manipulation; and technology issues.",

author = "Jacko, {Julie A.} and Gavriel Salvendy and Fran{\c c}ois Sainfort and Emery, {V. Kathlene} and Demosthenes Akoumianakis and Duffy, {Vincent G.} and June Ellison and Gant, {Diana Burley} and Zann Gill and Ji, {Yong Gu} and Jones, {Patricia M.} and Karsh, {Ben Tzion} and Karshmer, {Arthur I.} and Jonathan Lazar and Brian Peacock and Resnick, {Marc L.} and Andrew Sears and Smith, {Michael J.} and Constantine Stephanidis and J{\"u}rgen Ziegler",

year = "2002",

doi = "10.1207/S15327590IJHC1401_3",

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Jacko, JA, Salvendy, G, Sainfort, F, Emery, VK, Akoumianakis, D, Duffy, VG, Ellison, J, Gant, DB, Gill, Z, Ji, YG, Jones, PM, Karsh, BT, Karshmer, AI, Lazar, J, Peacock, B, Resnick, ML, Sears, A, Smith, MJ, Stephanidis, C & Ziegler, J 2002, 'Intranets and organizational learning: A research and development agenda', International Journal of Human-Computer Interaction, vol. 14, no. 1, pp. 93-130. https://doi.org/10.1207/S15327590IJHC1401_3

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AU - Ji, Yong Gu

AU - Jones, Patricia M.

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AU - Karshmer, Arthur I.

AU - Lazar, Jonathan

AU - Peacock, Brian

AU - Resnick, Marc L.

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AU - Stephanidis, Constantine

AU - Ziegler, Jürgen

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N2 - This article presents the outcomes of a technical symposium on the topic of the use of intranets as a tool for organizational learning, which was conducted at the 9th International Conference on Human-Computer Interaction, held in New Orleans, Louisiana, August 5 through 10, 2001. The objective of the symposium was to derive, based on the collective intelligence of experts, an agenda for research and development (R&D) concerning the use of intranet for organizational learning for the short, medium, and long term. Expert knowledge of this research area was acquired and assimilated through the symposium, which was composed of technical paper presentations and a full-day "white paper" session, as well as pre- and post-symposium survey dissemination and analysis. The current state of knowledge and resulting agenda for R&D are reported, and 4 critical areas are emphasized: organizational rules, norms and structures; changes in the nature of work; knowledge manipulation; and technology issues.

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Intranets and organizational learning: A research and development agenda

Abstract

All Science Journal Classification (ASJC) codes

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