Knowledge creation in the telework context

Sumita Raghuram

Research output: Contribution to journalArticlepeer-review

48 Scopus citations


This paper suggests that 'telework' alters the context within which teleworkers acquire knowledge. Because of sophisticated information technologies, teleworkers have greater access to on-line information and documentation. This access creates the potential for higher explicit knowledge in comparison with the traditional work environment. However, telework increases the physical distance from work and decreases the ability to socialize. Increased physical distance creates a challenge in the teleworkers' abilities to acquire tacit knowledge. Socialization, mentoring, training and documentation practices, therefore, become important for maintaining knowledge in the organization.

Original languageEnglish (US)
Pages (from-to)859-870
Number of pages12
JournalInternational Journal of Technology Management
Issue number7-8
StatePublished - 1996

All Science Journal Classification (ASJC) codes

  • Industrial relations
  • General Engineering
  • Computer Science Applications
  • Strategy and Management
  • Law


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