Lessons Learned about Performance Measurement

Patria de Lancer Julnes

Research output: Contribution to journalArticlepeer-review

6 Scopus citations


Using the Procrustean bed metaphor, the author argues that there are two problems embedded in the lessons learned about performance measurement — a lack of fit between organizational needs and prescribed solution, and the dysfunction that results when imposing such solutions. These problems are examined in three stages: 1) learning from the history of the field; 2) learning from recent experience; and 3) learning new lessons. The goal of this analysis is to contribute to a more complete knowledge foundation that can allow us to develop more effective strategies to promote performance measurement utilization in public organizations.

Original languageEnglish (US)
Pages (from-to)45-55
Number of pages11
JournalInternational Review of Public Administration
Issue number2
StatePublished - Dec 1 1999

All Science Journal Classification (ASJC) codes

  • Public Administration


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