TY - GEN
T1 - Living Documents
T2 - 2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022
AU - Adenuga, Iyadunni J.
AU - Hanrahan, Benjamin V.
AU - Wu, Chen
AU - Mitra, Prasenjit
N1 - Publisher Copyright:
© 2022 ACM.
PY - 2022/4/27
Y1 - 2022/4/27
N2 - Text summarization is an example of a complex algorithm with a single direct input to output user operation. As different types of users e.g. students, journalists, etc. adopt these algorithms, it is imperative that user experience with text summarization AI systems is modified to allow agency. To explore this, we designed an interactive multi-document summarization system, called Living Documents, that allows agency over the summarization process. We evaluated this system in a preliminary study with 25 students identified from Prolific. The students perform summarization tasks using the control functions in our system. Results from this study show that these functions contributed to the user's understanding of how summarization works and this understanding slightly impacts user trust in our system positively. We discuss our experience designing for user control of a normally automated, complex process that produces immutable output and the future implications for other applications.
AB - Text summarization is an example of a complex algorithm with a single direct input to output user operation. As different types of users e.g. students, journalists, etc. adopt these algorithms, it is imperative that user experience with text summarization AI systems is modified to allow agency. To explore this, we designed an interactive multi-document summarization system, called Living Documents, that allows agency over the summarization process. We evaluated this system in a preliminary study with 25 students identified from Prolific. The students perform summarization tasks using the control functions in our system. Results from this study show that these functions contributed to the user's understanding of how summarization works and this understanding slightly impacts user trust in our system positively. We discuss our experience designing for user control of a normally automated, complex process that produces immutable output and the future implications for other applications.
UR - http://www.scopus.com/inward/record.url?scp=85129768522&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85129768522&partnerID=8YFLogxK
U2 - 10.1145/3491101.3519810
DO - 10.1145/3491101.3519810
M3 - Conference contribution
AN - SCOPUS:85129768522
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
Y2 - 30 April 2022 through 5 May 2022
ER -