Managing a health crisis on Facebook: How the response strategies of apology, sympathy, and information influence public relations

Marcia W. DiStaso, Michail Vafeiadis, Chelsea Amaral

Research output: Contribution to journalArticlepeer-review

65 Scopus citations

Fingerprint

Dive into the research topics of 'Managing a health crisis on Facebook: How the response strategies of apology, sympathy, and information influence public relations'. Together they form a unique fingerprint.

Business & Economics

Social Sciences

Engineering & Materials Science