Mobile information and entertainment services: business models and service networks

Carleen F. Maitland, Elisabeth A M van de Kar, Uta Wehn de Montalvo, Harry Bouwman

Research output: Contribution to journalArticlepeer-review

20 Scopus citations


The mobile telecommunications industry is undergoing a rapid change, which is increasing the interdependency of firms in the sector. This trend increases the likelihood that mobile information and entertainment services will be delivered through inter-organisational networks of firms. These networks are the topic of this research. In particular we examine service networks and the possible influence of business models on their characteristics. Using data from five case studies of mobile service networks, we examine the influence of revenue models and network membership benefits on network characteristics. The results of this exploratory research demonstrate that revenue models have a relationship with governance and that both revenue sharing agreements and governance mechanisms become less standardised with greater distance from the end user. In the conclusion we discuss the implications of these findings for research on both inter-firm service networks and business models.

Original languageEnglish (US)
Pages (from-to)47-64
Number of pages18
JournalInternational Journal of Management and Decision Making
Issue number1
StatePublished - 2005

All Science Journal Classification (ASJC) codes

  • General Decision Sciences


Dive into the research topics of 'Mobile information and entertainment services: business models and service networks'. Together they form a unique fingerprint.

Cite this