Abstract
Cell phone interfaces are now ubiquitous. In this paper, we describe concepts to support the analysis of cell phone menu hierarchies. We present an empirical study of user performance on five simple tasks of menu traversal on a cell phone. Two models we tested, based on GOMS and ACT-R, give very good predictions of behavior. We use the study results to motivate an effective evaluation process for menu hierarchies. Our work makes several contributions: a novel and timely study of a new, very common HCI task; new models for accurately predicting performance; novel development tools to support such modeling; and a search procedure to generate menu hierarchies that reduce traversal time, in simulation studies, by about a third.
Original language | English (US) |
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Title of host publication | 2004 Conference on Human Factors in Computing Systems - Proceedings, CHI 2004 |
Pages | 343-350 |
Number of pages | 8 |
State | Published - 2004 |
Event | 2004 Conference on Human Factors in Computing Systems - Proceedings, CHI 2004 - Vienna, Austria Duration: Apr 24 2004 → Apr 29 2004 |
Other
Other | 2004 Conference on Human Factors in Computing Systems - Proceedings, CHI 2004 |
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Country/Territory | Austria |
City | Vienna |
Period | 4/24/04 → 4/29/04 |
All Science Journal Classification (ASJC) codes
- General Computer Science
- General Social Sciences