TY - GEN
T1 - Multidisciplinary care for facial paralysis patients
T2 - 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
AU - Zhu, Haining
AU - Carroll, John M.
N1 - Publisher Copyright:
© 2018 Copyright is held by the owner/author(s).
PY - 2018/10/30
Y1 - 2018/10/30
N2 - Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.
AB - Patient-clinician communication is a significant topic in CSCW and health informatics studies, but little attention has been given to how multidisciplinary facial paralysis teams collaborate with each other to provide care services. Our goal for this study is to understand how clinicians with different roles collaborate with each other to help facial paralysis patients in their recovery processes. We conducted 19 clinical observations and 4 clinician interviews in the Neurosurgery department at Hershey Medical Center. We describe activities and time expenditures during visitations via the construction of a workflow model; we also discuss current clinician pain points regarding service provision and potential solutions to some of the pain points.
UR - http://www.scopus.com/inward/record.url?scp=85058114465&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85058114465&partnerID=8YFLogxK
U2 - 10.1145/3272973.3274052
DO - 10.1145/3272973.3274052
M3 - Conference contribution
AN - SCOPUS:85058114465
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 189
EP - 192
BT - CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PB - Association for Computing Machinery
Y2 - 3 November 2018 through 7 November 2018
ER -