Negative relational exchanges of customers and employees: Performance and well-being implications

Alicia A. Grandey; Patricia E. Grabarek; Sarah Teague

doi:10.4324/9780203123034

Negative relational exchanges of customers and employees: Performance and well-being implications

Alicia A. Grandey, Patricia E. Grabarek, Sarah Teague

Psychology

Research output: Chapter in Book/Report/Conference proceeding › Chapter

6 Scopus citations

Original language	English (US)
Title of host publication	Personal Relationships
Subtitle of host publication	The Effect on Employee Attitudes, Behavior, and Well-Being
Publisher	Taylor and Francis
Pages	261-286
Number of pages	26
ISBN (Print)	9780203123034
DOIs	https://doi.org/10.4324/9780203123034
State	Published - Jan 1 2012

All Science Journal Classification (ASJC) codes

Psychology(all)

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10.4324/9780203123034

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PB - Taylor and Francis

ER -

Negative relational exchanges of customers and employees: Performance and well-being implications

All Science Journal Classification (ASJC) codes

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