Negative relational exchanges of customers and employees: Performance and well-being implications

Alicia A. Grandey, Patricia E. Grabarek, Sarah Teague

Research output: Chapter in Book/Report/Conference proceedingChapter

6 Scopus citations
Original languageEnglish (US)
Title of host publicationPersonal Relationships
Subtitle of host publicationThe Effect on Employee Attitudes, Behavior, and Well-Being
PublisherTaylor and Francis
Number of pages26
ISBN (Print)9780203123034
StatePublished - Jan 1 2012

All Science Journal Classification (ASJC) codes

  • Psychology(all)

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