Never let a serious crisis go to waste

Tom Costello, Phil Laplante

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


A CIO works towards serious crisis management in consultancy practices by targeting negative economic situation, corporate cost-cutting measures, and anti-CEO and business requirements. The CIO works towards higher visibility and C-level status to deliver effective crisis management. They are also aimed to deal with the corporate crisis that have progressed from aggressive, heavy-handed employee management to soft tolerance of poor performance. CIOs need to review the present service-level agreements and revise the turnaround times on the basis of new staffing levels and expertise. A CIO need not miss any opportunity towards crisis management and act accordingly in case of serious crisis.

Original languageEnglish (US)
Article number4983408
Pages (from-to)71-72
Number of pages2
JournalIT Professional
Issue number3
StatePublished - May 2009

All Science Journal Classification (ASJC) codes

  • Software
  • Hardware and Architecture
  • Computer Science Applications


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