TY - JOUR
T1 - Notification and awareness
T2 - Synchronizing task-oriented collaborative activity
AU - Carroll, John M.
AU - Neale, Dennis C.
AU - Isenhour, Philip L.
AU - Beth Rosson, Mary
AU - Scott McCrickard, D.
N1 - Funding Information:
We are grateful to Craig Ganoe, Jacob Somervell and Christa Chewar for their contributions to the prototype software described in Section 5 . Our research on activity awareness is supported by the US National Science Foundation (NSF) Information Technology Research program (IIS 0113264), by A Research Assistance equipment grant from SMART Technologies Inc., and by the Office of Naval Research (N00014-00-1-0549). Our prior Learning in Networked Communities (LiNC) project was supported by NSF (REC-9554206) and by the Hitachi Foundation Information Technology in Education Initiative.
PY - 2003/5
Y1 - 2003/5
N2 - People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system - stemming from problems related to the collaborative situation, group, task and tool support - to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.
AB - People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system - stemming from problems related to the collaborative situation, group, task and tool support - to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.
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U2 - 10.1016/S1071-5819(03)00024-7
DO - 10.1016/S1071-5819(03)00024-7
M3 - Article
AN - SCOPUS:0038341782
SN - 1071-5819
VL - 58
SP - 605
EP - 632
JO - International Journal of Human Computer Studies
JF - International Journal of Human Computer Studies
IS - 5
ER -