Skip to main navigation Skip to search Skip to main content

Notification and awareness: Synchronizing task-oriented collaborative activity

  • John M. Carroll
  • , Dennis C. Neale
  • , Philip L. Isenhour
  • , Mary Beth Rosson
  • , D. Scott McCrickard

Research output: Contribution to journalArticlepeer-review

Abstract

People working collaboratively must establish and maintain awareness of one another's intentions, actions and results. Notification systems typically support awareness of the presence, tasks and actions of collaborators, but they do not adequately support awareness of persistent and complex activities. We analysed awareness breakdowns in use of our Virtual School system - stemming from problems related to the collaborative situation, group, task and tool support - to motivate the concept of activity awareness. Activity awareness builds on prior conceptions of social and action awareness, but emphasizes the importance of activity context factors like planning and coordination. This work suggests design strategies for notification systems to better support collaborative activity.

Original languageEnglish (US)
Pages (from-to)605-632
Number of pages28
JournalInternational Journal of Human Computer Studies
Volume58
Issue number5
DOIs
StatePublished - May 2003

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics
  • Software
  • Education
  • General Engineering
  • Human-Computer Interaction
  • Hardware and Architecture

Fingerprint

Dive into the research topics of 'Notification and awareness: Synchronizing task-oriented collaborative activity'. Together they form a unique fingerprint.

Cite this