Novice Heuristic Evaluations of a complex interface

Research output: Contribution to conferencePaperpeer-review

19 Scopus citations


In this paper, we describe the ability of evaluators with limited experience to use Heuristic Evaluation (HE) in assessing a complex interface. We analyze our results in terms of the proportion of problems found by different sets of evaluators in different areas of the interface. Our results illustrate that the 5-10 evaluator size advocated by Nielsen and Molich [3] does not generalize to assessing complex interfaces. Evaluators tend to focus on certain sections of the interface and ignore others. Our results suggest that modification to HE is necessary to most efficiently produce a complete set of usability problems in an interface.

Original languageEnglish (US)
Number of pages2
StatePublished - 1999
EventConference on Human Factors in Computing Systems, CHI EA 1999 - Pittsburgh, PA, United States
Duration: May 15 1999May 20 1999


OtherConference on Human Factors in Computing Systems, CHI EA 1999
Country/TerritoryUnited States
CityPittsburgh, PA

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

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