Online Information Search. Vacation Planning Process

Bing Pan, Daniel R. Fesenmaier

Research output: Contribution to journalArticlepeer-review

318 Scopus citations


Based on relevant literature in tourism, consumer behavior, communication, and information science, this study provided a conceptual model of online tourist search and investigated the micro-level process of vacation planning on the Internet. The results indicate that tourists' planning can be deconstructed into a series of episodes and chapters reflecting the specific problem being addressed. In addition, findings indicate that the languages they use differ substantially from those found on websites employed for their vacation planning. The theoretical contributions of this study and the implications for designing better tourism related online systems are discussed and future research directions are detailed.

Original languageEnglish (US)
Pages (from-to)809-832
Number of pages24
JournalAnnals of Tourism Research
Issue number3
StatePublished - Jul 2006

All Science Journal Classification (ASJC) codes

  • Development
  • Tourism, Leisure and Hospitality Management


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