Online searcher education and training: Options and opportunities

Reference librarians face an increasingly complex work environment, with much of the complexity driven by the rapid expansion of electronic technologies. Staff development and continuing education must be considered a high priority as databases change and proliferate in online, CD-ROM, and other forms. This article discusses the common types of online training currently available, outlines some things to include or think about when developing in-house programs, and covers some special elements to consider when end users are the potential trainees.