Organizational network perceptions versus reality: A small world after all?

Martin Kilduff, Craig Crossland, Wenpin Tsai, David Krackhardt

Research output: Contribution to journalArticlepeer-review

97 Scopus citations


Given the complexity of organizing and keeping track of even a small organizational network, boundedly rational people may have learned to use small world principles in perceiving friendship networks: arrange people in dense clusters, and connect the clusters with short paths. Analysis of 116 perceived friendship networks from four different organizations showed that these perceived networks exhibited greater small world properties than the actual friendship networks. Further, people perceived more friendship clustering than actually existed, and attributed more popularity and brokerage to the perceivedly-popular than to the actually-popular.

Original languageEnglish (US)
Pages (from-to)15-28
Number of pages14
JournalOrganizational Behavior and Human Decision Processes
Issue number1
StatePublished - Sep 1 2008

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Organizational Behavior and Human Resource Management


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