Organizing in the End of Employment: Information Sharing, Data Stewardship, and Digital Workerism

Research output: Chapter in Book/Report/Conference proceedingConference contribution

10 Scopus citations

Abstract

Algorithmic management, decentralized workforces, and on-demand labor models have deeply shifted traditional employment relationships. These technologies have concerning implications for workers' ability to exercise labor rights, build collective power, and exercise autonomy at work. In this paper, I argue that worker-led technology design and data-driven research is a key step to ensure fair working futures under these conditions. First, synthesizing scholarship from legal, economic, and HCI fields, I outline the complex reasons behind why many modern workers suffer from an "information asymmetry"at work, and argue why it will likely expand broadly to knowledge work. I then argue that data sharing is an important way that workers can counter algorithmic and data-driven management to improve working conditions, making the case that access to information is a crucial part of labor organizing. Finally, I argue for researchers in the CHI and CSCW fields to engage in a new kind of "Digital Workerism": worker-led research into data collection, analysis, and governance tools that could help provide the labor movement in the US with the tools to change the course of worker power.

Original languageEnglish (US)
Title of host publicationCHIWORK 2022 - Proceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450396554
DOIs
StatePublished - Jun 8 2022
Event1st Annual Meeting of the Symposium on Human-Computer Interaction for Work, CHIWORK 2022 - Virtual, Online, United States
Duration: Jun 8 2022Jun 9 2022

Publication series

NameACM International Conference Proceeding Series

Conference

Conference1st Annual Meeting of the Symposium on Human-Computer Interaction for Work, CHIWORK 2022
Country/TerritoryUnited States
CityVirtual, Online
Period6/8/226/9/22

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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