Abstract
Algorithmic management, decentralized workforces, and on-demand labor models have deeply shifted traditional employment relationships. These technologies have concerning implications for workers' ability to exercise labor rights, build collective power, and exercise autonomy at work. In this paper, I argue that worker-led technology design and data-driven research is a key step to ensure fair working futures under these conditions. First, synthesizing scholarship from legal, economic, and HCI fields, I outline the complex reasons behind why many modern workers suffer from an "information asymmetry"at work, and argue why it will likely expand broadly to knowledge work. I then argue that data sharing is an important way that workers can counter algorithmic and data-driven management to improve working conditions, making the case that access to information is a crucial part of labor organizing. Finally, I argue for researchers in the CHI and CSCW fields to engage in a new kind of "Digital Workerism": worker-led research into data collection, analysis, and governance tools that could help provide the labor movement in the US with the tools to change the course of worker power.
| Original language | English (US) |
|---|---|
| Title of host publication | CHIWORK 2022 - Proceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work |
| Publisher | Association for Computing Machinery |
| ISBN (Electronic) | 9781450396554 |
| DOIs | |
| State | Published - Jun 8 2022 |
| Event | 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work, CHIWORK 2022 - Virtual, Online, United States Duration: Jun 8 2022 → Jun 9 2022 |
Publication series
| Name | ACM International Conference Proceeding Series |
|---|
Conference
| Conference | 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work, CHIWORK 2022 |
|---|---|
| Country/Territory | United States |
| City | Virtual, Online |
| Period | 6/8/22 → 6/9/22 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 8 Decent Work and Economic Growth
All Science Journal Classification (ASJC) codes
- Software
- Human-Computer Interaction
- Computer Vision and Pattern Recognition
- Computer Networks and Communications
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