Abstract
Determining the relevant criteria for assessing satisfactory outcomes from physical therapy is a problem that has continued to frustrate both academics and practitioners. One of the main reasons for this lack of understanding has to do with the nature of services coupled with the specific problems posed by health care delivery. This article discusses the difficulties in accurately assessing outcome measures for physical therapy clinics and demonstrates an integrated model of the predictors of quality care and patient satisfaction and their expected longer-term consequences. Finally, it examines some of the relevant issues that physical therapists can address to enhance their patients' perceptions of quality care and satisfaction.
Original language | English (US) |
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Pages (from-to) | 269-281 |
Number of pages | 13 |
Journal | Orthopaedic Physical Therapy Clinics of North America |
Volume | 4 |
Issue number | 2 |
State | Published - 1995 |
All Science Journal Classification (ASJC) codes
- Surgery
- Physical Therapy, Sports Therapy and Rehabilitation