@inproceedings{d4f9cb51f9394feab1190711c57b0107,
title = "Overtrust of robots in emergency evacuation scenarios",
abstract = "Robots have the potential to save lives in emergency scenarios, but could have an equally disastrous effect if participants overtrust them. To explore this concept, we performed an experiment where a participant interacts with a robot in a non-emergency task to experience its behavior and then chooses whether to follow the robot's instructions in an emergency or not. Artificial smoke and fire alarms were used to add a sense of urgency. To our surprise, all 26 participants followed the robot in the emergency, despite half observing the same robot perform poorly in a navigation guidance task just minutes before. We performed additional exploratory studies investigating different failure modes. Even when the robot pointed to a dark room with no discernible exit the majority of people did not choose to safely exit the way they entered.",
author = "Paul Robinette and Wenchen Li and Robert Allen and Howard, {Ayanna M.} and Wagner, {Alan R.}",
note = "Publisher Copyright: {\textcopyright} 2016 IEEE.; 11th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2016 ; Conference date: 07-03-2016 Through 10-03-2016",
year = "2016",
month = apr,
day = "12",
doi = "10.1109/HRI.2016.7451740",
language = "English (US)",
series = "ACM/IEEE International Conference on Human-Robot Interaction",
publisher = "IEEE Computer Society",
pages = "101--108",
booktitle = "HRI 2016 - 11th ACM/IEEE International Conference on Human Robot Interaction",
address = "United States",
}