TY - GEN
T1 - Patterns of team processes and breakdowns in information analysis tasks
AU - Borge, Marcela
AU - Ganoe, Craig H.
AU - Shih, Shin I.
AU - Carroll, John M.
PY - 2012
Y1 - 2012
N2 - In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.
AB - In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.
UR - http://www.scopus.com/inward/record.url?scp=84858162579&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84858162579&partnerID=8YFLogxK
U2 - 10.1145/2145204.2145369
DO - 10.1145/2145204.2145369
M3 - Conference contribution
AN - SCOPUS:84858162579
SN - 9781450310864
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 1105
EP - 1114
BT - CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work
T2 - ACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12
Y2 - 11 February 2012 through 15 February 2012
ER -