Patterns of team processes and breakdowns in information analysis tasks

Marcela Borge; Craig H. Ganoe; Shin I. Shih; John M. Carroll

doi:10.1145/2145204.2145369

Patterns of team processes and breakdowns in information analysis tasks

Marcela Borge
, Craig H. Ganoe
, Shin I. Shih
, John M. Carroll

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

21 Scopus citations

Abstract

In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.

Original language	English (US)
Title of host publication	CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work
Publisher	Association for Computing Machinery
Pages	1105-1114
Number of pages	10
ISBN (Print)	9781450310864
DOIs	https://doi.org/10.1145/2145204.2145369
State	Published - Feb 11 2012
Event	ACM 2012 Conference on Computer Supported Cooperative Work, CSCW 2012 - Seattle, WA, United States Duration: Feb 11 2012 → Feb 15 2012

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference	ACM 2012 Conference on Computer Supported Cooperative Work, CSCW 2012
Country/Territory	United States
City	Seattle, WA
Period	2/11/12 → 2/15/12

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Networks and Communications

Access to Document

10.1145/2145204.2145369

Cite this

Borge, M., Ganoe, C. H., Shih, S. I., & Carroll, J. M. (2012). Patterns of team processes and breakdowns in information analysis tasks. In CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (pp. 1105-1114). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/2145204.2145369

@inproceedings{2580529d9e5446d8bf56c43aa780a464,

title = "Patterns of team processes and breakdowns in information analysis tasks",

abstract = "In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.",

author = "Marcela Borge and Ganoe, \{Craig H.\} and Shih, \{Shin I.\} and Carroll, \{John M.\}",

year = "2012",

month = feb,

day = "11",

doi = "10.1145/2145204.2145369",

language = "English (US)",

isbn = "9781450310864",

series = "Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW",

publisher = "Association for Computing Machinery",

pages = "1105--1114",

booktitle = "CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work",

note = "ACM 2012 Conference on Computer Supported Cooperative Work, CSCW 2012 ; Conference date: 11-02-2012 Through 15-02-2012",

}

Borge, M, Ganoe, CH, Shih, SI & Carroll, JM 2012, Patterns of team processes and breakdowns in information analysis tasks. in CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery, pp. 1105-1114, ACM 2012 Conference on Computer Supported Cooperative Work, CSCW 2012, Seattle, WA, United States, 2/11/12. https://doi.org/10.1145/2145204.2145369

Patterns of team processes and breakdowns in information analysis tasks. / Borge, Marcela; Ganoe, Craig H.; Shih, Shin I. et al.
CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. Association for Computing Machinery, 2012. p. 1105-1114 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Patterns of team processes and breakdowns in information analysis tasks

AU - Borge, Marcela

AU - Ganoe, Craig H.

AU - Shih, Shin I.

AU - Carroll, John M.

PY - 2012/2/11

Y1 - 2012/2/11

N2 - In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.

AB - In this paper we present findings from a laboratory study of teams of three, collaborating to complete a complex information sharing, synthesis, decision-making task. We use interaction analysis, communication analysis, and task analysis methods to identify the primary activities teams engaged in as they solved a complex information dependant decision-making task. These activities serve as the foundation to present findings related to common team problems and patterns of interaction associated with team performance. We found differences between high and low performing teams related to verbal equity and how they shared and synthesized information.

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U2 - 10.1145/2145204.2145369

DO - 10.1145/2145204.2145369

M3 - Conference contribution

AN - SCOPUS:84858162579

SN - 9781450310864

T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

SP - 1105

EP - 1114

BT - CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work

PB - Association for Computing Machinery

T2 - ACM 2012 Conference on Computer Supported Cooperative Work, CSCW 2012

Y2 - 11 February 2012 through 15 February 2012

ER -

Borge M, Ganoe CH, Shih SI, Carroll JM. Patterns of team processes and breakdowns in information analysis tasks. In CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. Association for Computing Machinery. 2012. p. 1105-1114. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). doi: 10.1145/2145204.2145369

Patterns of team processes and breakdowns in information analysis tasks

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All Science Journal Classification (ASJC) codes

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