Performance modeling of business processes enabled by RFID and web services

Chen Yang Cheng, Vittal Prabhu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

The emergence of radio frequency identification (RFID) and web services technology enables the innovation in business and application integration, but it also generates the complexity in the business process. It raises several concerns such as reduced understandability, inflexibility, and increased exceptions leading to processes requiring more time to be developed, tested and maintained. There is a need to develop effective performance models that can serve as a means for comparing alternative processes at the design stage. In this work, we formulate an analytical model based on queuing theory to predict the service duration time within the web services environment. The implementation for this performance model provides the estimated business processing time in spare parts supply chain. The result would aid in the estimation the business process service time of comparing processes.

Original languageEnglish (US)
Title of host publicationProceedings - 6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007
Pages718-723
Number of pages6
DOIs
StatePublished - 2007
Event6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007 - Melbourne, VIC, Australia
Duration: Jul 11 2007Jul 13 2007

Publication series

NameProceedings - 6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007

Other

Other6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007
Country/TerritoryAustralia
CityMelbourne, VIC
Period7/11/077/13/07

All Science Journal Classification (ASJC) codes

  • General Computer Science
  • Computer Networks and Communications
  • Electrical and Electronic Engineering

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