@inproceedings{5ea01ba54d03450da476ddbbb9cc2c07,
title = "Performance modeling of business processes enabled by RFID and web services",
abstract = "The emergence of radio frequency identification (RFID) and web services technology enables the innovation in business and application integration, but it also generates the complexity in the business process. It raises several concerns such as reduced understandability, inflexibility, and increased exceptions leading to processes requiring more time to be developed, tested and maintained. There is a need to develop effective performance models that can serve as a means for comparing alternative processes at the design stage. In this work, we formulate an analytical model based on queuing theory to predict the service duration time within the web services environment. The implementation for this performance model provides the estimated business processing time in spare parts supply chain. The result would aid in the estimation the business process service time of comparing processes.",
author = "Cheng, \{Chen Yang\} and Vittal Prabhu",
year = "2007",
doi = "10.1109/ICIS.2007.147",
language = "English (US)",
isbn = "0769528414",
series = "Proceedings - 6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007",
publisher = "IEEE Computer Society",
pages = "718--723",
booktitle = "Proceedings - 6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007; 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007",
address = "United States",
note = "6th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2007, In conjunction with 1st IEEE/ACIS International Workshop on e-Activity, IWEA 2007 ; Conference date: 11-07-2007 Through 13-07-2007",
}