TY - JOUR
T1 - Person-Centered Communication for Nursing Home Residents With Dementia
T2 - Four Communication Analysis Methods
AU - Williams, Kristine N.
AU - Perkhounkova, Yelena
AU - Jao, Ying Ling
AU - Bossen, Ann
AU - Hein, Maria
AU - Chung, Sophia
AU - Starykowicz, Anne
AU - Turk, Margaret
N1 - Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This research was supported by National Institutes of Health (NIH) Grant NR011455-04, Changing Talk to Reduce Resistiveness in Dementia Care, K. Williams, principal investigator (PI).
Publisher Copyright:
© 2017, The Author(s) 2017.
PY - 2018/7/1
Y1 - 2018/7/1
N2 - Person-centered communication recognizes the individual as a person and responds to the individual’s feelings, preferences, and needs. This secondary analysis tested four interdisciplinary strategies to measure changes in person-centered communication used by nursing home staff following an intervention. Thirty-nine nursing assistants were recruited from 11 nursing homes and participated in the three-session Changing Talk communication training. Video recordings were collected at baseline, immediately postintervention, and at 3-month follow-up. Staff communication was analyzed using behavioral, psycholinguistic, and emotional tone coding of elderspeak communication and content analysis of communication topics. Sign rank test was used to compare postintervention changes for each measure of communication. Postintervention improvements in communication occurred for each measure; however, the changes were statistically significant only for behavioral and psycholinguistic measures. Methods and results for each communication measure were compared. Implications for future research and use of measures of person-centered communication as a tool to improve care are discussed.
AB - Person-centered communication recognizes the individual as a person and responds to the individual’s feelings, preferences, and needs. This secondary analysis tested four interdisciplinary strategies to measure changes in person-centered communication used by nursing home staff following an intervention. Thirty-nine nursing assistants were recruited from 11 nursing homes and participated in the three-session Changing Talk communication training. Video recordings were collected at baseline, immediately postintervention, and at 3-month follow-up. Staff communication was analyzed using behavioral, psycholinguistic, and emotional tone coding of elderspeak communication and content analysis of communication topics. Sign rank test was used to compare postintervention changes for each measure of communication. Postintervention improvements in communication occurred for each measure; however, the changes were statistically significant only for behavioral and psycholinguistic measures. Methods and results for each communication measure were compared. Implications for future research and use of measures of person-centered communication as a tool to improve care are discussed.
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U2 - 10.1177/0193945917697226
DO - 10.1177/0193945917697226
M3 - Article
C2 - 28335698
AN - SCOPUS:85021694726
SN - 0193-9459
VL - 40
SP - 1012
EP - 1031
JO - Western Journal of Nursing Research
JF - Western Journal of Nursing Research
IS - 7
ER -