Providing a complete menu using competitive usability in a home page usability study

The purpose of this research is to examine the usefulness and challenges of performing competitive usability as part of a homepage review process. During a Web site usability study on the University of North Texas (UNT) Libraries' site, three other academic library Web sites were chosen to examine the effects of multiple design elements and styles on the participants' results and to provide additional insight into user preferences. Results from the task-based testing and focus group portion of the usability study are presented in this paper, along with comments on employing competitive usability.