@inproceedings{b7af159f08e545bfa147fad14b27204e,
title = "PTSDialogue: Designing a Conversational Agent to Support Individuals with Post-Traumatic Stress Disorder",
abstract = "Post-traumatic stress disorder (PTSD) is a serious public health issue. Approximately 8 million adults in the United States suffer from PTSD in any given year, and 7-8% of the U.S. population will have PTSD at some point in their lives. Recent studies have explored eHealth technologies to support persons living with PTSD. However, current approaches are often unable to sustain adherence, leading to sub-optimal clinical outcomes. Conversational agents (CAs) can help to improve longitudinal adherence by interactively engaging users and maintaining social presence. In this work, we present prototypes of PTSDialogue - a finite-state CA to deliver evidence-based strategies and support self-management for individuals living with PTSD. We also discuss the design requirements and process of adapting existing eHealth content to interactive dialogues. Furthermore, we detail design decisions to address safety and ethical concerns to develop a CA for a vulnerable population.",
author = "Han, {Hee Jeong} and Sanjana Mendu and Jaworski, {Beth K.} and {E Owen}, Jason and Saeed Abdullah",
note = "Publisher Copyright: {\textcopyright} 2021 ACM.; 2021 ACM International Joint Conference on Pervasive and Ubiquitous Computing and the 2021 ACM International Symposium on Wearable Computers, UbiComp/ISWC 2021 ; Conference date: 21-09-2021 Through 25-09-2021",
year = "2021",
month = sep,
day = "21",
doi = "10.1145/3460418.3479332",
language = "English (US)",
series = "UbiComp/ISWC 2021 - Adjunct Proceedings of the 2021 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2021 ACM International Symposium on Wearable Computers",
publisher = "Association for Computing Machinery, Inc",
pages = "198--203",
booktitle = "UbiComp/ISWC 2021 - Adjunct Proceedings of the 2021 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2021 ACM International Symposium on Wearable Computers",
}