Abstract
Little previous research has examined why dismissed workers view their discharge as unjust and how they respond to third-party dispute resolution interventions. This exploratory field study relied upon a justice framework to understand complainant motivations for filing unjust dismissal disputes and their reactions to a voluntary conciliation program. Analysis of archival and interview data suggested that procedural justice principles dominated both motivations for filing claims and reactions to third-party intervention. These findings were consistent with previous justice and labor relations research. Implications for future research, management practice, and third-party dispute resolution are discussed.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 283-307 |
| Number of pages | 25 |
| Journal | Employee Responsibilities and Rights Journal |
| Volume | 5 |
| Issue number | 4 |
| DOIs | |
| State | Published - Dec 1 1992 |
All Science Journal Classification (ASJC) codes
- Human Factors and Ergonomics
- Organizational Behavior and Human Resource Management
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