Abstract
In 1997, Gamma Health Care Systems embarked on a redesign project for their Human Resource Information System (HRIS). Redesign involved major changes to the existing system to guarantee a very high level of service. This case describes the efforts of the Human Resource Department (HRD) to redesign its HRIS to better meet enterprise-wide goals of cost effectiveness and efficiency. The reengineering project transformed the HRD from a historic role of transaction processing to one of a strategic partner.
Original language | English (US) |
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Pages (from-to) | 361-365 |
Number of pages | 5 |
Journal | Facilities |
Volume | 16 |
Issue number | 12-13 |
DOIs | |
State | Published - Dec 1 1998 |
All Science Journal Classification (ASJC) codes
- Human Factors and Ergonomics
- Architecture
- Building and Construction