Remote Reference Consultations Are Here to Stay

Research output: Contribution to journalArticlepeer-review


Remote reference consultations have considerably increased due to the need to provide remote services during the COVID-19 pandemic. Conducting reference consultations via videoconferencing not only offers many benefits to student researchers; it also presents an opportunity for librarians to embrace a learner-centered teaching mindset when approaching remote consultations by developing consultation learning goals in alignment with the Framework for Information Literacy for Higher Education. Designing consultations to be learner-centered yields benefits for students, such as the student actively practicing their own searches as well as more thorough source evaluation. Additionally, videoconferencing technology allows for a more seamless information sharing experience and has the potential to provide a more equitable experience for students with disabilities.

Original languageEnglish (US)
Article number6
Pages (from-to)240-247
Number of pages8
JournalCommunications in Information Literacy
Issue number2
StatePublished - 2021

All Science Journal Classification (ASJC) codes

  • Education
  • Library and Information Sciences


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