Scaling the semantics of satisfaction

Lawrence E. Hazelrigg, Melissa A. Hardy

Research output: Contribution to journalArticlepeer-review

11 Scopus citations


Self-assessed satisfaction is typically measured on an ordinal scale of verbal categories ('very satisfied,' 'somewhat satisfied,' etc.). Are the boundaries that persons implicity set between contiguous categories uniformly set across persons and/or across domains of satisfaction? Or are they variably sensitive to status characteristics and/or to domain? Analysis of relevant data demonstrate systematic variations and sensitivities in the semantics of satisfaction. Moreover, this semantic elasticity affects other estimates in models of self-assessed satisfaction.

Original languageEnglish (US)
Pages (from-to)147-180
Number of pages34
JournalSocial Indicators Research
Issue number2
StatePublished - 2000

All Science Journal Classification (ASJC) codes

  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • Sociology and Political Science
  • General Social Sciences


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