Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Yuanyi Chen; D. Lance Ferris; Ho Kwong Kwan

doi:10.5464/AMBPP.2011.54.a

Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

Yuanyi Chen, D. Lance Ferris, Ho Kwong Kwan

Management and Organization

Research output: Contribution to conference › Paper › peer-review

Abstract

We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

Original language	English (US)
DOIs	https://doi.org/10.5464/AMBPP.2011.54.a
State	Published - Jan 1 2011
Event	71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011 - San Antonio, TX, United States Duration: Aug 12 2011 → Aug 16 2011

Other

Other	71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011
Country/Territory	United States
City	San Antonio, TX
Period	8/12/11 → 8/16/11

All Science Journal Classification (ASJC) codes

Management Information Systems
Management of Technology and Innovation
Industrial relations

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.5464/AMBPP.2011.54.a

Cite this

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title = "Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance",

abstract = "We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.",

author = "Yuanyi Chen and Ferris, {D. Lance} and Kwan, {Ho Kwong}",

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day = "1",

doi = "10.5464/AMBPP.2011.54.a",

language = "English (US)",

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Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance. / Chen, Yuanyi; Ferris, D. Lance; Kwan, Ho Kwong.
2011. Paper presented at 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011, San Antonio, TX, United States.

Research output: Contribution to conference › Paper › peer-review

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T1 - Self-love's lost labor

T2 - 71st Annual Meeting of the Academy of Management - West Meets East: Enlightening, Balancing, Transcending, AOM 2011

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AU - Ferris, D. Lance

AU - Kwan, Ho Kwong

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N2 - We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

AB - We examine for whom, and why, workplace incivility relates to employee task performance. In so doing, we provide a novel motivational framework to account for the effects of incivility on task performance, and tests a previously unexamined moderating mechanism. In particular, we predict that work engagement will mediate the effects of incivility on task performance, but that this mediated effect only occurs when the target of incivility is highly narcissistic. Using multi-wave, multi-source data collected over 6 months in China, our results provide full support for our hypotheses, addressing untested theoretical predictions and providing new theoretical directions for incivility research.

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Y2 - 12 August 2011 through 16 August 2011

ER -

Self-love's lost labor: Narcissism exacerbates incivility's effects on engagement and performance

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