Social Capital and the Practice Lens Approach

Ray Gibney, Thomas J. Zagenczyk, Marick F. Masters

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Scopus citations

Abstract

Internet technology has enhanced the efficiency of the human resource (HR) function in organizations by making the use of self-service technology (SST) functionality commonplace. SST allows employees to enter information directly into a human resource information system (HRIS). It has reduced the time spent on administrative tasks by HR personnel by enabling employees to directly change information (e.g., address changes, benefit plan enrollments, etc.) through employee self-service (ESS) modules. Manager selfservice (MSS) allows managers to perform performance evaluations, transfer and termination paperwork, and pay-rate changes online.

Original languageEnglish (US)
Title of host publicationEncyclopedia of Human Resources Information Systems
Subtitle of host publicationChallenges in e-HRM: Volume 1-2
PublisherIGI Global
Pages797-802
Number of pages6
Volume2
ISBN (Electronic)9781599048840
ISBN (Print)9781599048833
DOIs
StatePublished - Jan 1 2008

All Science Journal Classification (ASJC) codes

  • General Computer Science
  • General Social Sciences

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